Suspect Order Management

In the realm of pharmaceutical distribution, the battle against diversion—a practice where drugs move from legitimate sources to illicit markets or vice-versa—requires robust mechanisms for monitoring and addressing suspect orders. OneScan stands as the stalwart defender for pharmaceutical manufacturers and distributors, equipped with intelligence that goes beyond mere compliance, actively thwarting attempts at diversion and safeguarding the integrity of the pharmaceutical supply chain.

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suspect order management

How It Works

Intelligent Suspect Order Monitoring

OneScan leverages advanced intelligence to monitor and detect suspect orders with unparalleled precision. Its sophisticated algorithms analyze ordering patterns, quantities, and frequencies, flagging any deviations that could indicate potential diversion activities. This proactive approach enables manufacturers and distributors to stay one step ahead of illicit actors seeking to exploit the pharmaceutical supply chain.

DSCSA EPCIS Exceptions Management
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Real-Time Alerts and Notifications

The essence of suspect order monitoring lies in timely intervention. OneScan doesn't just detect irregularities; it triggers real-time alerts and notifications for manufacturers and distributors. These alerts serve as an immediate call to action, empowering stakeholders to investigate and address suspect orders promptly, preventing the illicit movement of pharmaceuticals.

Customized Risk Assessment

Understanding that the risk landscape can vary, OneScan allows manufacturers and distributors to tailor suspect order monitoring based on their specific needs. Customized risk assessment parameters enable a nuanced approach, ensuring that the system is finely tuned to identify potential diversion scenarios unique to each pharmaceutical entity.

DSCSA EPCIS Exceptions Management
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Comprehensive Compliance Oversight

Beyond its role in diversion prevention, OneScan contributes to comprehensive compliance oversight. The system not only meets the requirements for suspect order monitoring but surpasses them, providing manufacturers and distributors with a holistic view of their supply chain. This enhances transparency, supports regulatory compliance, and fosters a culture of integrity within the pharmaceutical distribution network.

Data-Driven Insights for Continuous Improvement

OneScan is not just a reactive tool; it's a proactive force for continuous improvement. By providing data-driven insights into suspect order monitoring, manufacturers and distributors can refine their strategies, implement corrective measures, and continuously enhance their defense against diversion. This iterative process contributes to the long-term resilience of the pharmaceutical supply chain.

DSCSA EPCIS Exceptions Management

In conclusion, OneScan is the vanguard in the fight against suspect orders, offering pharmaceutical manufacturers and distributors a powerful tool infused with intelligence. By combining real-time alerts, customized risk assessment, and a commitment to continuous improvement, OneScan fortifies the pharmaceutical supply chain, ensuring that suspect orders are identified, addressed, and thwarted, thereby preserving the safety and integrity of the entire pharmaceutical ecosystem.

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OneScan suite is the leading DSCSA solution, designed and proven to increase productivity, profitability, and supply chain visibility. LSPedia's seamless, cloud-based compliance solution streamlines the track and trace requirements with little impact on your daily processes.

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Powerful, Yet Simple Solutions

OneScan suite is the industry's #1 turnkey, cloud-based DSCSA compliance and exceptions management solution suite for the entire pharmaceutical supply chain.


Verification Router Service

OneScan is the industry's leading platform for serialization and EPCIS data interoperability. EPCIS is where serialized events are created, updated, and stored. OneScan enables serial generation, encoding, commissioning, reworking, and decommissioning.


API Integration

OneScan Connector offers 24+ standard RESTful APIs for easy integration to your business systems. Connector enables master data, serialized product data, and order data to flow seamlessly in real-time or in batches between connected systems. No more double data entry or human (data entry) errors!



OneScan is the industry's leading platform for serialization and EPCIS data interoperability. EPCIS is where serialized events are created, updated, and stored. OneScan enables serial generation, encoding, commissioning, reworking, and decommissioning.


FDA 3911 Reporting

OneScan offers easy FDA 3911 reporting with auto-fill. With just the click of a button, OneScan will generate a complete 3911 form auto-populated with all of the correct data, ready to send, saving time and eliminating human errors from manual data entry.


Warehouse Solutions

OneScan Edge enables scan-in (receive) and scan-out (pick, pack, ship) of packages utilizing the 1D UPC barcode and the 2D data matrix barcode. It also enables aggregation for serialized packages.


Authorized Trading Partners

Access the OneScan ATP database of more than 31,000 authorized trading partners. Quickly find, add, verify, and manage your trading partners. DSCSA requires all of your trading partners to be authorized.


EPCIS Exceptions Management

OneScan Investigator is the #1 cloud-based exceptions management solution for FDA's Enhanced Supply Chain Security requirement under the DSCSA. Investigator automatically identifies, alerts, and resolves EPCIS errors and discrepancies. There's no longer a need to hire additional staff to manage exceptions.


Expiration Management

Management of expiring drugs has never been easier or more accurate. OneScan Expiry is a proactive platform with simple reporting and automatic notification of soon-to-expire products. Easy to use and fully automated to save you time and money.

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LSPedia's OneScan solution is the industry's leading easy-to-use DSCSA compliance solution for the supply chain. With our compliance guarantee, you can focus your time on what you do best.

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My experience with LSPedia has been exceptional, and the customer service has been fantastic. I am confident that LSPedia will continue to provide us with compliance to the regulations set forth by DSCSA.

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Director at TopRx

LSPedia is so easy to work with, it’s been a home run. The testing went well, integration was fantastic. Working with the team has been easy, and they really know what they’re doing.

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LSPedia's cost was in-line, it's user-friendly, but most of all it was the support and trust we have in LSPedia beyond almost anything. We have just had a really positive relationship for approximately seven years.

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VP at Kowa Pharmaceuticals
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