Thank you for keeping patients safe

Responding to alerts in a timely manner is not only a regulatory requirement, but is key to preserving revenue streams and ensuring continuous flow of pharmaceutical products to patients in need. Responding to these alerts helps keep the pharmaceutical supply chain safe from counterfeit drugs.

DSCSA Track and Trace Compliance Solutions

Got a notification email alert? Here is how to respond:

VRS Notification Email Alert

When a drug package is verified negative, in the supply chain, LSPedia OneScan sends a notification email to the corresponding manufacturer. Upon receiving such email, follow the steps below.

EPCIS Notification Email Alert

When there is an error in the EPCIS file, LSPedia OneScan sends a notification email to the corresponding manufacturer. Upon receiving such email, follow the steps below.

1

Got a OneScan account?

I have a OneScan account.

Go to Step 5

I do NOT have a OneScan account.

Go to Step 2

2

Supplier to Cencora, Cardinal, SmithDrug, Capital, Amazon?

I am a supplier to Cencora, Cardinal, SmithDrug, Capital, Amazon.

Go to Step 3

I am NOT a supplier to Cencora, Cardinal, SmithDrug, Capital, Amazon.

Go to Step 4

3

Create Sponsored Enterprise Account

OneScan Sponsored Enterprise Accounts

OneScan enterprise accounts use this link to register. You are qualified for the sponsorship if you are a supplier to Cencora, Cardinal, SmithDrug, Capital, Amazon. Please note that you will need your corporate GLN for the registration. LSPedia validates your GLN to qualify your sponsorship status.

Create Account

4

Create Notification Account

Notification Account Users

If are not a supplier to Cencora, Cardinal, SmithDrug, Capital, Amazon, you will need a corporate GLN to register. Notification accounts are $200/year payable via credit card at the conclusion of the account creation process.

Create Account

5

Click the link and fix it

Open Your Notification Email Alert

Click the link inside the email and follow the below steps to fix the issue.

VRS Sample Email

Please fill the form to access the datasheet

This browser does not support PDFs. Please download the PDF to view it: Download PDF.

EPCIS Sample Email

Please fill the form to access the datasheet

This browser does not support PDFs. Please download the PDF to view it: Download PDF.

VRS notification

When receiving a VRS notification email alert, the minimum requirement is to respond. Follow the steps below to complete the requirement.

1

Determine your response by selecting the product status

2

Attach record(s) to support your response

3

Enterprise accounts only, check status update

Download DirectionsContact Support

EPCIS notification

When receiving an EPCIS notification email alert, the minimum requirement is to access your error messages. Follow the steps below to complete the requirement.

1

Review the EPCIS data file errors

2

Correct the original EPCIS data file errors

3

Resubmit the EPCIS file data from your company’s EPCIS system

Download DirectionsContact Support

Need More Support?

PRG implements and supports a range of track-and-trace and supply chain compliance platforms including OneScan, the #1 DSCSA solution in the industry. Whether it’s responding to VRS or EPCIS notification email alerts, or implementing a new solution in its entirety, PRG is there with a 100% compliance guarantee.

Learn about support from PRG
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