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Standard Multi-Tenant | - A cost-efficient hosting model designed to support a wide range of customers with varying volumes.
- Multiple customers operate within a shared, highly configurable environment, with logical data separation and centrally managed infrastructure.
- Enables faster onboarding, consistent upgrades on a single global release train, and lower total cost of ownership, making it an excellent fit for customers with moderate volumes or early-stage growth plans.
- Standard established, predefined disaster recovery protections that apply to all customers, and those protections are operated out of a single primary geographic region.
| - Designed for up to 20MM serials/year
- 80 MB processed in 3:21 hours
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Enhanced-Tenant (up to 5 clients share an environment) | - A high-performance hosting model designed for customers with growing volumes and tighter processing windows.
- A small-pool multi-tenant environment where up to five customers operate with dedicated capacity, supporting greater consistency at scale.
- Separate prioritized processing queues per tenant provide stronger isolation and more predictable performance during peak activity.
- Additional CPU and memory reserved for high-volume jobs and batch processing, such as EPCIS loads.
- High configurability to support client-specific workflows, integrations, and operational requirements.
- Platform-based pricing with no usage fees, enabling more predictable costs as volumes increase.
| - Designed for up to 100MM serials/year
- 80 MB processed in 1:17 hours
- In live workflow benchmarks, Enhanced Tenant processes orders 4–17x faster than standard multi-tenant (e.g., ~20s vs. ~60s for a 25-line order)
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Single-Tenant | - A dedicated hosting model designed for customers with advanced security, regulatory, or scale requirements.
- Each customer operates in a fully isolated environment, with dedicated compute, storage, and services.
- Supports customer-specific region selection and data residency preferences, enabling greater control over data governance.
- Customer-specific release cadence and extended adoption timelines to support validation, testing, and change-control processes.
- Built-in cyber resilience and business continuity, including dedicated disaster recovery strategies and customizable Recovery Point Objective (RPO) / Recovery Time Objective (RTO) targets.
| - Engineered with no practical serial limitation (capacity sized to customer’s roadmap)
- 80 MB processed in 1:17 hours or better
- Capacity to scale horizontally for larger loads and tighter windows
- FedRAMP® Authorized
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