How Prime Pharma Solutions Ditched Manual DSCSA Workflows and Got Their Team Back

For pharmaceutical wholesalers, staying compliant with the Drug Supply Chain Security Act (DSCSA) is non-negotiable. But for Prime Pharma Solutions, a Dallas-based specialty pharma wholesaler, the path to compliance had become a daily grind of manual work, mounting errors, and one very overworked employee.

That changed when they partnered with LSPedia and deployed OneScan®.

The Problem: One Person, All Day, Just Validating PDFs

Prime Pharma distributes a broad product mix — branded and generic injectables, vaccines, OTC products, IV solutions, and medical supplies. As transaction volume grew, so did the burden of manual DSCSA compliance.

"Before OneScan, we were doing everything manually," said Jeremy Condomina, Purchasing Manager at Prime Pharma Solutions. "We were receiving transaction tracing through PDFs and validating serialization, lot numbers, and expiration data ourselves. At one point we had essentially one person dedicated all day just to validating T3 PDFs. It was a cumbersome process and it left a lot of room for error."

Beyond the staff burden, the manual approach created real operational risk: shipment delays on cold-chain and high-value products, data discrepancies with trading partners, and growing pressure to stay ahead of evolving EPCIS standards — all with limited internal IT resources to lean on.

The Solution: Automated EPCIS Processing with OneScan®

LSPedia's OneScan® platform addressed the problem at its root. Instead of PDF-based transaction tracing handled by hand, Prime Pharma now runs automated serialized product verification, EPCIS processing, and exception management — all in one place.

A few things stood out for the Prime Pharma team:

The Global Master Data catalog. Managing product data manually was a time sink. OneScan's built-in master catalog eliminated much of that work. As Condomina put it, "The master catalog alone is worth its weight in gold because it saves us so much time managing product data."

Automated exception alerts. When something's off with an inbound file, the team knows immediately — and can resolve it with trading partners fast, rather than discovering problems downstream.

Support that actually shows up. Implementation didn't require dedicated IT staff, and ongoing support has been consistently responsive. "We ask our question, and within 30 minutes to an hour, I have a resolution," Condomina noted.

The Results: Freed-Up Staff, Faster Operations, Real Credibility

The impact has been felt across the warehouse floor and the balance sheet. Receiving and shipping cycle times improved. Compliance-related bottlenecks that used to slow day-to-day operations were eliminated. And critically, the team member previously consumed by manual PDF validation was freed up for higher-value work.

"From an ROI standpoint, OneScan has been huge for us because we didn't have to hire another person to manage compliance," Condomina said. "The system saves us a lot of time and lets our team focus on more productive work."

There's also a less obvious benefit: credibility. In the pharmaceutical supply chain, trust matters. "Being able to go to vendors and go to customers and say that we're partnered with the leading supplier for EPCIS files just gives us a ton of credibility," Condomina added.

The Takeaway

Prime Pharma Solutions' story is a familiar one in pharma distribution — compliance requirements that started as manageable are becoming increasingly complex, and manual processes simply don't scale. The good news is that purpose-built tools like OneScan® can absorb that complexity without requiring a large IT investment or a new compliance hire.

For wholesalers still relying on PDF-based tracing and manual verification, the question worth asking is: how much staff time, and how much risk, are you carrying that you don't have to?

LSPedia is a global leader in pharmaceutical traceability and DSCSA compliance solutions. Learn more at lspedia.com.

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