Customer Testimonials

Customer Testimonials

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Matt Sample, VP Manufacturer Operations


“The LSPediA OneScan Investigator product allows us to work smarter, manage technical issues and negative verifications better, and not find it necessary to hire FTEs and throw other resources at the problem. OneScan Investigator is the only solution that solves the management of anticipated volumes of negative verifications. In addition, it gives us the ability to manage suspect/illegitimate products and file FDA 3911 notifications in one place and do trading partner notifications when required.”

Kelly Lacy, Product Owner, Manufacturer Operations


“OneScan Investigator resolves the exceptions from the saleable returns process, keeps the products moving, and prevents negative impact to the supply chain.”

Ken Riester

Ken Riester, VP Supply Chain

Kowa Pharmaceuticals

“I would seriously recommend LSPediA. Their leadership has been awesome. Their project management skills have been terrific. The expertise and knowledge around Manufacturing, regulations, serialization, integrating systems has been incredibly valuable to us.”

Bryan Brassell Kowa Pharmaceuticals

Bryan Brassell, Warehouse and Facilities Manager

Kowa Pharmaceuticals

“Implementing RxChain has improved our accuracy drastically. In past years it was common to have one shipping discrepancy a month, sometimes more. After partnering with LSPediA, we went two years without a single shipping discrepancy. That’s huge.”

Mark Rumble Auburn Pharmaceutical

Mark Rumble, VP Operations

Auburn Pharmaceutical

“Everybody at LSPediA is very knowledgeable with their products. When we ask a question they just know the answer. Everybody on staff has the knowledge and experience and that’s exactly what we’ve been looking for.”

Brad Allen

Brad Allen, IT Director

Kowa Pharmaceuticals

“We don’t have a staff large enough with the sufficient knowledge and experience to take on a serialization project on our own, so we utilized LSPediA’s knowledge and now we basically have the workforce and knowledge of a much larger company because of it.”

Jim Toland Axway

Jim Toland, PreSales Engineer

Axway Healthcare

“LSPediA had by far the best Verification Router Service out of everyone that we looked at. That’s why we chose to utilize their lookup directory. We especially enjoy the automated approach to creating 3911 reports for the FDA.”

Frank Rivera Drogueria Betances

Frank Rivera, VP Operations & Distribution

Drogueria Betances

“We wanted to be compliant with DSCSA on day one. We looked at several different solutions for VRS and LSPediA’s OneScan stood out to us the most. We’re looking forward to utilizing LSPediA’s software to streamline our returns process and reduce the amount of returns we receive overall.”

Pearline Brown Kowa Pharmaceuticals

Pearline Brown, Director Quality and Compliance

Kowa Pharmaceuticals

“There is a reason why LSPediA is managing and leading our Serialization project. I can’t say enough about how well the project is managed, their professionalism, and their knowledge.”

Brittany Foxworth final

Brittany Foxworth, Account I

Kowa Pharmaceuticals

“Things run a lot smoother after automating our day to day operations utilizing LSPediA’s RxChain, We’ve had occurrences of being able to prevent loss by utilizing trace and trace reports to hunt down missing product, which is invaluable.”

Petra Huegel Drugs Unlimited

Petra Huegel, Traffic Coordinator & Certified Quality Inspector

Drugs Unlimited

“We invested a lot of time and effort looking into other software solutions for VRS. When we spoke to other companies that had partnered with LSPediA, it confirmed they had what we were looking for: personalized attention for individual companies and quick responses to inquiries.”

Leonardo Gil

Leonardo Gil, Supervisor Returns and Inventory

Drogueria Betances

“Before implementing LSPediA’s OneScan VRS Solution and Investigator module, our entire investigation process was done via paperwork. The VRS changes all of that. We’ll know whether or not product is counterfeit and that’s going to help us on both the efficiency side and the quality side.”

Brad King

Brad King, Business Operations

Kowa Pharmaceuticals

“We consider LSPediA to be experts when it comes to the DSCSA and Serialization. They know and understand the ever changing regulations are are proactive on putting things in place to get us ready to go live with serialization.”

Claudio Gallina VAI

Claudio Gallina, VP Pharmaceutical Division


“Partnering with LSPediA to provide a VRS solution has been invaluable. They have been a great partner not only in integrating our software but also in helping us to optimize its performance.”

Terrie Stonerock Auburn Pharmaceutical Thumbnail

Terrie Stonerock, VP Information Technology

Auburn Pharmaceutical

“Choosing LSPediA over competing companies really came down to their knowledge. They answered all of questions confidently and had solutions for whatever we threw at them.”

Darren Myher Blue Link headshot FINAL

Darren Myher, CTO

Blue Link

“LSPediA has been a very valuable partner for Blue Link. By utilizing LSPediA’s VRS our customers are able to scan 2D barcodes on returned product and get a response instantaneously. It’s amazing how fast it works.”

Jessica Beaver Kowa Pharmaceuticals

Jessica Beaver, VP Regulatory and Business Operations

Kowa Pharmaceuticals

“LSPediA’s OneScan VRS and Investigator module provides us with an automated, elegantly designed approach and response to Serialization.”

Beverly Wyles Attain Med

Beverly Wyles, Supply Chain Operations Analyst

Attain Med

“LSPediA’s OneScan VRS Solution and Investigator Module improved a lot of my daily work. Rather than manually entering each individual product as they come in, I’m now able to go straight from the scanner to the system.”

Mike Smith Auburn Pharmaceutical

Mike Smith, Systems Network Administrator

Auburn Pharmaceutical

“With our previous provider, there was no communication and not a lot of responsibility taken for things not working. We had the interview with LSPediA and quickly realized these were the people we wanted to work with. Not just for the functionality of their software, but also for their customer service.”

Joshua Young

Joshua Young, Senior Manager & Head of Operations

Komtur Pharmaceuticals

“We tested LSPediA’s OneScan VRS and I’m impressed with the speed of the scans. In my previous role I managed a packaging department and had to aggregate cartons into cases and the process was slow (1-3 seconds per scan) while using other competitive solutions.”

Bill Carney

Bill Carney, VP Operations

Genetco Inc.

“LSPediA is so easy to work with, it’s been a home run. The testing went well, integration was fantastic. Working with the LSPediA team has been easy, and they really know what they’re doing. I am excited about the future working with the investigator module.”

Crystal Burks

Crystal Burks, Warehouse Operations Manager

Magna Pharmaceuticals, Inc.

“We are in the process of expanding RxChain usage to scan-out and ship both Rx and OTC products. This will replace our current manual shipping, data entry and manual checking. Shipping with scanners ensures that we are shipping the right products and right quantity. We benefit from increased productivity, reduced labor cost and improved customer service.”